{"id":404,"date":"2020-11-09T00:36:09","date_gmt":"2020-11-09T00:36:09","guid":{"rendered":"http:\/\/hulwat.ibg-net.cz\/callpro\/?page_id=404"},"modified":"2020-11-26T16:30:54","modified_gmt":"2020-11-26T16:30:54","slug":"casto-kladene-otazky-faq","status":"publish","type":"page","link":"https:\/\/www.callpro.cz\/?page_id=404","title":{"rendered":"\u010casto kladen\u00e9 ot\u00e1zky (FAQ)"},"content":{"rendered":"\n

Jak si mohu z\u0159\u00eddit va\u0161i slu\u017ebu?<\/strong><\/p>\n\n\n\n

Z\u0159\u00edzen\u00ed slu\u017eby je velice jendoduch\u00e9. V sekci Objedn\u00e1vka<\/a> vypl\u0148te osobn\u00ed \u00fadaje (jm\u00e9no, bydli\u0161t\u011b, telefon, e-mail) vyberte vhodn\u00fd tarif, telefonn\u00ed p\u0159\u00edstroj, nastavte si v\u00fd\u0161i prvn\u00edho dobit\u00ed (kter\u00e9 je zv\u00fdhodn\u011bno)<\/a> , vyberte druh telefonn\u00edho \u010d\u00edsla a objedn\u00e1vku ode\u0161lete. Na z\u00e1klad\u011b t\u00e9to objedn\u00e1vky V\u00e1s nejpozd\u011bji n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den kontaktujeme e-mailem s n\u00e1vrhem telefonn\u00edch \u010d\u00edsel. Pot\u00e9 ce si zvol\u00edte telefonn\u00ed \u010d\u00edslo celou z\u00e1silku ihned odes\u00edl\u00e1me. Do 48hodin od objedn\u00e1n\u00ed tedy m\u016f\u017eete telefonovat.<\/p>\n\n\n\n

Jak\u00e9 je pokryt\u00ed slu\u017eby CallPro ?<\/strong><\/p>\n\n\n\n

U telefonov\u00e1n\u00ed CallPro nezhle hovo\u0159it o pokryt\u00ed, slu\u017eba je k dispozici komukoliv kdo je p\u0159ipojen k internetu. Omezen\u00ed je stanovenou pouze pou\u017eit\u00edm \u010d\u00edseln\u00fdch rozsah\u016f – ka\u017ed\u00fd kraj v \u010cR m\u00e1 sv\u00e9 unik\u00e1tn\u00ed p\u0159ed\u010d\u00edsl\u00ed. Existuj\u00ed v\u0161ak negeografick\u00e1 \u010d\u00edsla, kter\u00e1 lze pou\u017e\u00edt po cel\u00e9m sv\u011bt\u011b. Slu\u017ebu CallPro tedy m\u016f\u017eete vyu\u017e\u00edt i v zahrani\u010d\u00ed a volat do \u010cR i ostatn\u00edch \u010d\u00e1st\u00ed sv\u011bta za ceny uveden\u00e9 v cen\u00edku.<\/p>\n\n\n\n

Dovolaj\u00ed se mi lid\u00e9 z mobiln\u00edch nebo pevn\u00fdch s\u00edt\u00ed?<\/strong><\/p>\n\n\n\n

Samoz\u0159ejm\u011b. Va\u0161e telefonn\u00ed \u010d\u00edslo je dostupn\u00e9 z cel\u00e9ho sv\u011bta. Volaj\u00edc\u00ed hrad\u00ed poplatky za vol\u00e1n\u00ed na pevnou linku.<\/p>\n\n\n\n

Pot\u0159ebuji v\u016fbec pevnou linku? V\u0161ichni m\u00ed zn\u00e1m\u00ed ji zru\u0161ili.<\/strong><\/p>\n\n\n\n

V posledn\u00edm desetilet\u00ed doch\u00e1zelo k velk\u00e9mu odpojov\u00e1n\u00ed pevn\u00fdch linek vzhledem k vysok\u00fdm pau\u0161\u00e1l\u016fm telecomu a obecn\u011b nev\u00fdhodn\u00fdm podm\u00ednk\u00e1m vol\u00e1n\u00ed. Vzhledem k rozvoji telekomunikac\u00ed a uvoln\u011bn\u00ed trhu do\u0161lo k v\u00fdrazn\u00e9mu sn\u00ed\u017een\u00ed cen. Pevn\u00e1 linka tedy nyn\u00ed pln\u00ed \u00fakol kter\u00fd m\u00e1 – je nejlevn\u011bj\u0161\u00ed mo\u017enost\u00ed telefonov\u00e1n\u00ed.<\/p>\n\n\n\n

Opravdu nebudu platit \u017e\u00e1dn\u00fd pau\u0161\u00e1l?<\/strong><\/p>\n\n\n\n

V cen\u00edku u z\u00e1kladn\u00edch tarif\u016f uv\u00e1d\u00edme pau\u0161\u00e1l 0,- a to samoz\u0159ejm\u011b plat\u00ed. V \u017e\u00e1dn\u00e9m p\u0159\u00edpad\u011b nebudete platit nic v\u00edc ne\u017e poplatky dle cen\u00edku hovor\u016f, kter\u00e9 nav\u00edc budete m\u00edt pln\u011b pod kotrolou na v\u00fdpisech hovor\u016f, kter\u00e9 jsou dostupn\u00e9 kdykoliv.<\/p>\n\n\n\n

Je instalace slo\u017eit\u00e1? internetu p\u0159\u00edli\u0161 nerozum\u00edm.<\/strong><\/p>\n\n\n\n

Po potvrzen\u00ed objedn\u00e1vky V\u00e1m doraz\u00ed vybran\u00fd telefon\u00ed p\u0159\u00edstroj, na kter\u00e9m je v\u0161e nastaven\u00e9. Rozbal\u00edte jej z krabice, uchop\u00edte a p\u0159ipoj\u00edte p\u0159ilo\u017een\u00fd kabel. Hotovo. Pokud si p\u0159esto nebudete v\u011bd\u011bt rady, na\u0161e oper\u00e1torka V\u00e1m zajist\u00ed technika, kter\u00fd V\u00e1s velice trp\u011bliv\u011b instalac\u00ed provede \ud83d\ude42<\/p>\n\n\n\n

Jsem podnikatel, pot\u0159ebuji kvalitn\u00ed slu\u017ebu. Co ce stane p\u0159i v\u00fdpadku interentov\u00e9ho p\u0159ipojen\u00ed?<\/strong><\/p>\n\n\n\n

V klientsk\u00e9m syst\u00e9mu si m\u016f\u017eete p\u0159ednastavit p\u0159esm\u011brov\u00e1n\u00ed hovoru na libovn\u00e9 telefonn\u00ed \u010d\u00edslo. Va\u0161i klienti se V\u00e1m tedy dovolaj\u00ed i kdy\u017e dojde k v\u00fdpadku internetov\u00e9ho p\u0159ipojen\u00ed.<\/p>\n\n\n\n

Lze prost\u0159ednictv\u00edm pevn\u00e9 linky CallPro faxovat?<\/strong><\/p>\n\n\n\n

Lze pou\u017e\u00edt klasick\u00fd fax, na kter\u00fd jste zvykl\u00ed. Faxy lze tak\u00e9 p\u0159ij\u00edmat automaticky e-mailem, nebo odes\u00edlat p\u0159\u00edmo z po\u010d\u00edta\u010de<\/a>.<\/p>\n\n\n\n

Jak prob\u00edh\u00e1 p\u0159evod \u010d\u00edsla ze st\u00e1vaj\u00edc\u00ed pevn\u00e9 linky na pevnou linku CallPro?<\/strong><\/p>\n\n\n\n

S na\u0161\u00ed pomoc\u00ed vypln\u00edte dokumenty, kter\u00e9 V\u00e1m za\u0161leme mailem. K p\u0159evodu \u010d\u00edsla pak dojde do 14. dn\u016f. V pr\u016fb\u011bhu t\u00e9to lh\u016fty V\u00e1m m\u016f\u017eeme zprovoznit slu\u017ebu na do\u010dasn\u00fdch \u010d\u00edslech. Hovory pak p\u0159ij\u00edm\u00e1te na p\u016fvodn\u00ed lince a vol\u00e1te prost\u0159ednictv\u00edm na\u0161\u00ed linky dokud nebude \u010d\u00edslo p\u0159evedeno. T\u00edm je vylou\u010dena jak\u00e1koliv prodleva, slu\u017eba plynule p\u0159ejde na n\u00e1s a vy nep\u0159ijdete o jedin\u00fd hovor.<\/p>\n\n\n\n

Nena\u0161li jste odpov\u011b\u010f? pi\u0161te na e-mail: podpora@callpro.cz<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Jak si mohu z\u0159\u00eddit va\u0161i slu\u017ebu? Z\u0159\u00edzen\u00ed slu\u017eby je velice jendoduch\u00e9. V sekci Objedn\u00e1vka vypl\u0148te osobn\u00ed \u00fadaje (jm\u00e9no, bydli\u0161t\u011b, telefon, e-mail) vyberte vhodn\u00fd tarif, telefonn\u00ed p\u0159\u00edstroj, nastavte si v\u00fd\u0161i prvn\u00edho dobit\u00ed (kter\u00e9 je zv\u00fdhodn\u011bno) , vyberte druh telefonn\u00edho \u010d\u00edsla a objedn\u00e1vku ode\u0161lete. Na z\u00e1klad\u011b t\u00e9to objedn\u00e1vky V\u00e1s nejpozd\u011bji n\u00e1sleduj\u00edc\u00ed pracovn\u00ed den kontaktujeme e-mailem s n\u00e1vrhem telefonn\u00edch \u010d\u00edsel. Pot\u00e9 ce … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-404","page","type-page","status-publish","hentry"],"yoast_head":"\n\u010casto kladen\u00e9 ot\u00e1zky (FAQ) - CallPro<\/title>\n<meta name=\"description\" content=\"\u010casto kladen\u00e9 ot\u00e1zky VoIP\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.callpro.cz\/?page_id=404\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u010casto kladen\u00e9 ot\u00e1zky (FAQ) - CallPro\" \/>\n<meta property=\"og:description\" content=\"\u010casto kladen\u00e9 ot\u00e1zky VoIP\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.callpro.cz\/?page_id=404\" \/>\n<meta property=\"og:site_name\" content=\"CallPro\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-26T16:30:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\">\n\t<meta name=\"twitter:data1\" content=\"3 minuty\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.callpro.cz\/#website\",\"url\":\"https:\/\/www.callpro.cz\/\",\"name\":\"CallPro\",\"description\":\"CallPro virtu\\u00e1ln\\u00ed mobiln\\u00ed oper\\u00e1tor\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.callpro.cz\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"cs\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.callpro.cz\/?page_id=404#webpage\",\"url\":\"https:\/\/www.callpro.cz\/?page_id=404\",\"name\":\"\\u010casto kladen\\u00e9 ot\\u00e1zky (FAQ) - CallPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.callpro.cz\/#website\"},\"datePublished\":\"2020-11-09T00:36:09+00:00\",\"dateModified\":\"2020-11-26T16:30:54+00:00\",\"description\":\"\\u010casto kladen\\u00e9 ot\\u00e1zky VoIP\",\"breadcrumb\":{\"@id\":\"https:\/\/www.callpro.cz\/?page_id=404#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.callpro.cz\/?page_id=404\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.callpro.cz\/?page_id=404#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.callpro.cz\/\",\"url\":\"https:\/\/www.callpro.cz\/\",\"name\":\"Dom\\u016f\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@id\":\"https:\/\/www.callpro.cz\/?page_id=404#webpage\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=404"}],"version-history":[{"count":7,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/404\/revisions"}],"predecessor-version":[{"id":653,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/404\/revisions\/653"}],"wp:attachment":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}