{"id":228,"date":"2020-11-06T00:00:30","date_gmt":"2020-11-06T00:00:30","guid":{"rendered":"http:\/\/hulwat.ibg-net.cz\/callpro\/?page_id=228"},"modified":"2025-08-11T14:12:12","modified_gmt":"2025-08-11T14:12:12","slug":"podpora-sluzby-callpro-mobil","status":"publish","type":"page","link":"https:\/\/www.callpro.cz\/?page_id=228","title":{"rendered":"Podpora slu\u017eby CallPro mobil"},"content":{"rendered":"\n
\n

D\u016fle\u017eit\u00e9 kontakty:<\/strong>
Infolinka pro st\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edky: 4488<\/p>\n\n\n\n

P\u0159ihl\u00e1\u0161en\u00ed do z\u00e1kaznick\u00e9 sekce: zde<\/a><\/p>\n\n\n\n

Telefon: 474 770 601,   772 722 222<\/p>\n\n\n\n

e-mail: info@callpro.cz<\/a><\/p>\n<\/div>

\"\"<\/figure><\/div>\n\n\n\n

Dobit\u00ed kreditu u p\u0159edplacen\u00fdch karet<\/strong>
Dobit\u00ed kreditu prove\u010fte p\u0159evodem na n\u00e1\u0161 \u00fa\u010det \u010d\u00edslo 222852292\/0600<\/strong>. Jako variabiln\u00ed symbol (VS) uve\u010fte telefonn\u00ed \u010d\u00edslo, kter\u00e9 chcete dob\u00edt. Expirace kreditu je 12 m\u011bs\u00edc\u016f.<\/p>\n\n\n\n

Zji\u0161t\u011bn\u00ed stavu kreditu<\/strong>
Stav kreditu u p\u0159edplacen\u00fdch karet zjist\u00edte na infolince 4488 provolbou 2 nebo ve sv\u00e9m u\u017eivatelsk\u00e9m \u00fa\u010dtu na internetu. V u\u017eivatelsk\u00e9m \u00fa\u010dtu na internetu je rovn\u011b\u017e k dispozici aktu\u00e1ln\u00ed v\u00fdpis hovor\u016f, stav voln\u00fdch jednotek a datov\u00fdch bal\u00ed\u010dk\u016f.<\/p>\n\n\n\n

Nastaven\u00ed inkasa u tarifn\u00edch slu\u017eeb<\/strong>
Za slu\u017eby CallPro je mo\u017en\u00e9 platit tak\u00e9 inkasem. V p\u0159\u00edpad\u011b z\u00e1jmu o tento zp\u016fsob \u00fahrady vy\u00fa\u010dtov\u00e1n\u00ed sta\u010d\u00ed povolit ve Va\u0161\u00ed bance inkaso ve prosp\u011bch \u00fa\u010dtu 2401343628\/2010<\/strong>.  Pot\u00e9 za\u0161lete e-mail na adresu info@callpro.cz<\/a>, kter\u00fd bude obsahovat: \u017d\u00e1d\u00e1m o inkaso plateb od vy\u00fa\u010dtov\u00e1n\u00ed vystaven\u00e9ho v m\u011bs\u00edci xx  (uve\u010fte m\u011bs\u00edc, od kter\u00e9ho se m\u00e1 inkaso prov\u00e1d\u011bt) z \u00fa\u010dtu  xxxxxxxxxxx\/xxxx (uve\u010fte V\u00e1\u0161 \u00fa\u010det). E-mail mus\u00ed d\u00e1le obsahovat jm\u00e9no z\u00e1kazn\u00edka a telefonn\u00ed \u010d\u00edslo..<\/p>\n\n\n\n

P\u0159i povolov\u00e1n\u00ed inkasn\u00ed platby nastavte pouze limit, do jeho\u017e v\u00fd\u0161e si m\u016f\u017eeme platbu za vy\u00fa\u010dtov\u00e1n\u00ed strhnout. Variabiln\u00ed a konstantn\u00ed symbol nenastavujte<\/strong>.<\/p>\n\n\n\n

Zm\u011bna zp\u016fsobu \u00fa\u010dtov\u00e1n\u00ed<\/strong>
V p\u0159\u00edpad\u011b, \u017ee m\u00e1te z\u00e1jem o zm\u011bnu zp\u016fsobu \u00fa\u010dtov\u00e1n\u00ed, za\u0161lete e-mail na adresu info@callpro.cz<\/a>, kter\u00fd bude obsahovat: \u017d\u00e1d\u00e1m o zm\u011bnu zp\u016fsobu \u00fa\u010dtov\u00e1n\u00ed z pre-paidu na post-paid a to od z\u00fa\u010dtovac\u00edho obdob\u00ed xx (uve\u010fte m\u011bs\u00edc, od kter\u00e9ho m\u00e1 ke zm\u011bn\u011b doj\u00edt). E-mail mus\u00ed obsahovat jm\u00e9no z\u00e1kazn\u00edka + telefonn\u00ed \u010d\u00edslo.<\/p>\n\n\n\n

Zm\u011bna nastaven\u00ed bal\u00ed\u010dk\u016f a slu\u017eeb<\/strong>
Zm\u011bnu nastaven\u00ed slu\u017eeb m\u016f\u017eete prov\u00e9st pomoc\u00ed z\u00e1kaznick\u00e9ho port\u00e1lu.\u00a0 Sta\u010d\u00ed se p\u0159ihl\u00e1sit<\/p>\n\n\n\n

Reaktivace datov\u00fdch bal\u00ed\u010dk\u016f<\/strong>
Po\u0161lete SMS na \u010d\u00edslo 772 722 222<\/strong> s tvarem: OBNOV DATA.<\/strong>
Pokud chcete obnovit men\u0161\u00ed\/v\u011bt\u0161\u00ed objem dat a od p\u0159\u00ed\u0161t\u00edho m\u011bs\u00edce zachovat p\u016fvodn\u00ed datov\u00fd bal\u00ed\u010dek, po\u0161lete SMS na \u010d\u00edslo 772 722 222<\/strong> s tvarem: OBNOV DATA 150 <\/strong>nebo OBNOV DATA 300 <\/strong>nebo OBNOV DATA 600 <\/strong>nebo OBNOV DATA 1000 <\/strong>nebo OBNOV DATA 2000<\/strong>.
Od 1.5.2016 bude v\u017edy datov\u00fd bal\u00ed\u010dek obnoven v p\u016fvodn\u00ed velikosti za plnou cenu. Viz.<\/strong> cen\u00edk<\/a>.<\/p>\n\n\n\n

Ve\u0161ker\u00e9 zm\u011bny budou provedeny do 24 hodin po SMS objedn\u00e1vce.<\/strong><\/p>\n\n\n\n

Reklamace vy\u00fa\u010dtov\u00e1n\u00ed:<\/strong>
Reklamaci vy\u00fa\u010dtov\u00e1n\u00ed je mo\u017en\u00e9 prov\u00e9st pouze p\u00edsemn\u011b, nebo e-mailem na adresu reklamace@callpro.cz<\/a>. U reklamace v\u017edy uve\u010fte datum nebo \u010dasov\u00e9 rozmez\u00ed chybn\u00e9ho \u00fa\u010dtov\u00e1n\u00ed, \u010d\u00edslo faktury a \u010d\u00e1stku, kter\u00e1 byla chybn\u011b vy\u00fa\u010dtov\u00e1na. V p\u0159\u00edpad\u011b kladn\u00e9ho vy\u0159\u00edzen\u00ed reklamace bude \u010d\u00e1stka ode\u010dtena od n\u00e1sleduj\u00edc\u00edho vy\u00fa\u010dtov\u00e1n\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"

D\u016fle\u017eit\u00e9 kontakty:Infolinka pro st\u00e1vaj\u00edc\u00ed z\u00e1kazn\u00edky: 4488 P\u0159ihl\u00e1\u0161en\u00ed do z\u00e1kaznick\u00e9 sekce: zde Telefon: 474 770 601,   772 722 222 e-mail: info@callpro.cz Dobit\u00ed kreditu u p\u0159edplacen\u00fdch karetDobit\u00ed kreditu prove\u010fte p\u0159evodem na n\u00e1\u0161 \u00fa\u010det \u010d\u00edslo 222852292\/0600. Jako variabiln\u00ed symbol (VS) uve\u010fte telefonn\u00ed \u010d\u00edslo, kter\u00e9 chcete dob\u00edt. Expirace kreditu je 12 m\u011bs\u00edc\u016f. Zji\u0161t\u011bn\u00ed stavu kredituStav kreditu u p\u0159edplacen\u00fdch karet zjist\u00edte na infolince … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"yoast_head":"\nPodpora slu\u017eby CallPro mobil - CallPro<\/title>\n<meta name=\"description\" content=\"Podpora slu\u017eby CallPro mobile\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.callpro.cz\/?page_id=228\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podpora slu\u017eby CallPro mobil - CallPro\" \/>\n<meta property=\"og:description\" content=\"Podpora slu\u017eby CallPro mobile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.callpro.cz\/?page_id=228\" \/>\n<meta property=\"og:site_name\" content=\"CallPro\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-11T14:12:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.callpro.cz\/wp-content\/uploads\/2020\/11\/ico-support.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\">\n\t<meta name=\"twitter:data1\" content=\"3 minuty\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.callpro.cz\/#website\",\"url\":\"https:\/\/www.callpro.cz\/\",\"name\":\"CallPro\",\"description\":\"CallPro virtu\\u00e1ln\\u00ed mobiln\\u00ed oper\\u00e1tor\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.callpro.cz\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"cs\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#primaryimage\",\"inLanguage\":\"cs\",\"url\":\"https:\/\/www.callpro.cz\/wp-content\/uploads\/2020\/11\/ico-support.jpg\",\"contentUrl\":\"https:\/\/www.callpro.cz\/wp-content\/uploads\/2020\/11\/ico-support.jpg\",\"width\":411,\"height\":292},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#webpage\",\"url\":\"https:\/\/www.callpro.cz\/?page_id=228\",\"name\":\"Podpora slu\\u017eby CallPro mobil - CallPro\",\"isPartOf\":{\"@id\":\"https:\/\/www.callpro.cz\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#primaryimage\"},\"datePublished\":\"2020-11-06T00:00:30+00:00\",\"dateModified\":\"2025-08-11T14:12:12+00:00\",\"description\":\"Podpora slu\\u017eby CallPro mobile\",\"breadcrumb\":{\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.callpro.cz\/?page_id=228\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.callpro.cz\/\",\"url\":\"https:\/\/www.callpro.cz\/\",\"name\":\"Dom\\u016f\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@id\":\"https:\/\/www.callpro.cz\/?page_id=228#webpage\"}}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=228"}],"version-history":[{"count":24,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":882,"href":"https:\/\/www.callpro.cz\/index.php?rest_route=\/wp\/v2\/pages\/228\/revisions\/882"}],"wp:attachment":[{"href":"https:\/\/www.callpro.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}